Customer service?

Staffan
Posts: 336
Joined: Tue Jul 04, 2017 9:48 am

Customer service?

Postby Staffan » Sun Sep 22, 2019 3:56 pm

Where are we supposed to send customer service inquiries these days? I'm not getting any replies from feedback@ulissesnorthamerica.com, and not from using the "Contact us" form at the website either.

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TorgHacker
Posts: 4607
Joined: Tue Sep 06, 2016 6:40 pm

Re: Customer service?

Postby TorgHacker » Sun Sep 22, 2019 5:13 pm

Staffan wrote:Where are we supposed to send customer service inquiries these days? I'm not getting any replies from feedback@ulissesnorthamerica.com, and not from using the "Contact us" form at the website either.


crowdfunding@ulisses-spiele.de

I’ll look into seeing if I can redirect that Contact Us link...
Deanna Gilbert
Torg Eternity designer
Ulisses North America

Staffan
Posts: 336
Joined: Tue Jul 04, 2017 9:48 am

Re: Customer service?

Postby Staffan » Mon Sep 23, 2019 1:20 pm

Thank you. It'd be nice if there was some sort of auto-reply at the old address telling those who send something there where to send it instead. The mail server must still be up after all - otherwise I would have gotten an error message when sending them.

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TorgHacker
Posts: 4607
Joined: Tue Sep 06, 2016 6:40 pm

Re: Customer service?

Postby TorgHacker » Mon Sep 23, 2019 3:11 pm

Staffan wrote:Thank you. It'd be nice if there was some sort of auto-reply at the old address telling those who send something there where to send it instead. The mail server must still be up after all - otherwise I would have gotten an error message when sending them.


I've passed that along.
Deanna Gilbert
Torg Eternity designer
Ulisses North America


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