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Customer service?

Posted: Sun Sep 22, 2019 3:56 pm
by Staffan
Where are we supposed to send customer service inquiries these days? I'm not getting any replies from feedback@ulissesnorthamerica.com, and not from using the "Contact us" form at the website either.

Re: Customer service?

Posted: Sun Sep 22, 2019 5:13 pm
by TorgHacker
Staffan wrote:Where are we supposed to send customer service inquiries these days? I'm not getting any replies from feedback@ulissesnorthamerica.com, and not from using the "Contact us" form at the website either.


crowdfunding@ulisses-spiele.de

I’ll look into seeing if I can redirect that Contact Us link...

Re: Customer service?

Posted: Mon Sep 23, 2019 1:20 pm
by Staffan
Thank you. It'd be nice if there was some sort of auto-reply at the old address telling those who send something there where to send it instead. The mail server must still be up after all - otherwise I would have gotten an error message when sending them.

Re: Customer service?

Posted: Mon Sep 23, 2019 3:11 pm
by TorgHacker
Staffan wrote:Thank you. It'd be nice if there was some sort of auto-reply at the old address telling those who send something there where to send it instead. The mail server must still be up after all - otherwise I would have gotten an error message when sending them.


I've passed that along.