Nile Empire Shipping (Asia)

Heketon
Posts: 12
Joined: Mon Jun 25, 2018 9:29 am
Location: Hiroshima, JPN

Nile Empire Shipping (Asia)

Postby Heketon » Mon Aug 19, 2019 7:03 am

Hello everyone,

I am wondering if anyone could help me with the following. I sent an email to feedback@ulisses-spiele.de on getting an ETA for the Nile Empire boxes for shipping to Asia, but I haven't heard back from them.

Should I wait a bit longer or is there another email that I should contact?

Thanks for the assistance,

Bernie

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TorgHacker
Posts: 4901
Joined: Tue Sep 06, 2016 6:40 pm

Re: Nile Empire Shipping (Asia)

Postby TorgHacker » Mon Aug 19, 2019 8:21 am

Heketon wrote:Hello everyone,

I am wondering if anyone could help me with the following. I sent an email to feedback@ulisses-spiele.de on getting an ETA for the Nile Empire boxes for shipping to Asia, but I haven't heard back from them.

Should I wait a bit longer or is there another email that I should contact?

Thanks for the assistance,

Bernie


Yes, crowdfunding@ulisses-spiele.de is the email you should be sending too for these questions now.
Deanna Gilbert
Torg Eternity designer
Ulisses North America

Heketon
Posts: 12
Joined: Mon Jun 25, 2018 9:29 am
Location: Hiroshima, JPN

Re: Nile Empire Shipping (Asia)

Postby Heketon » Mon Aug 19, 2019 10:27 am

Okay. I'll try crowdfunding instead of feedback.

Thank you again for the help!

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TorgHacker
Posts: 4901
Joined: Tue Sep 06, 2016 6:40 pm

Re: Nile Empire Shipping (Asia)

Postby TorgHacker » Mon Aug 19, 2019 11:33 am

Heketon wrote:Okay. I'll try crowdfunding instead of feedback.

Thank you again for the help!


Don't hesitate to poke me if they don't reply by the end of the week.
Deanna Gilbert
Torg Eternity designer
Ulisses North America

Heketon
Posts: 12
Joined: Mon Jun 25, 2018 9:29 am
Location: Hiroshima, JPN

Re: Nile Empire Shipping (Asia)

Postby Heketon » Sun Sep 01, 2019 8:24 pm

So, I finally got my shipment in this past weekend. And, I was like Yeah!!.

Until I opened up the box and found that they sent me a regular cover of the Sourcebook instead of the Deluxe version that I had paid for.

I sent them a message via the crowdfunding email. However, is there anything I should be doing on my end?

I sent them a picture of the Sourcebook and my order. I am just afraid that all the Deluxe versions might have run out.

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TorgHacker
Posts: 4901
Joined: Tue Sep 06, 2016 6:40 pm

Re: Nile Empire Shipping (Asia)

Postby TorgHacker » Mon Sep 02, 2019 12:25 am

Heketon wrote:So, I finally got my shipment in this past weekend. And, I was like Yeah!!.

Until I opened up the box and found that they sent me a regular cover of the Sourcebook instead of the Deluxe version that I had paid for.

I sent them a message via the crowdfunding email. However, is there anything I should be doing on my end?

I sent them a picture of the Sourcebook and my order. I am just afraid that all the Deluxe versions might have run out.


Pretty sure they haven’t. They print more than needed. But I’d give the email a few days to percolate.
Deanna Gilbert
Torg Eternity designer
Ulisses North America

Heketon
Posts: 12
Joined: Mon Jun 25, 2018 9:29 am
Location: Hiroshima, JPN

Re: Nile Empire Shipping (Asia)

Postby Heketon » Mon Sep 02, 2019 2:41 am

TorgHacker wrote: Pretty sure they haven’t. They print more than needed. But I’d give the email a few days to percolate.


As always, thank you a million Deanna for your help!


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