Wrath & Glory Post Gen Con FAQ

In an effort to speed up my getting back on top of all the work, I present this post-Gen Con FAQ for Wrath & Glory. These cover a lot of the most common questions I am seeing. If you have asked one of these in a direct message, this is your answer.

Before I begin, I want to point something out – I personally cover almost every aspect of customer service at Ulisses North America. I answer questions and manage our online communities, I help people correct orders, I replace damaged or missing items, I set up (and run) Kickstarters and pre-orders, I coordinate every aspect of our convention presence, and I set up DriveThru products and distribute copies as needed. Because I am one person handling all these (and other) duties, my time is not infinite. I hope you can understand why I was not able to respond to most emails and direct messages last week.

When will pre-order customers get their PDFs?

This week, as promised. Ross managed to take a look at the digital version and wrote down a couple of things he wants to adjust before it goes out. If we can get those done quickly, we will do that. If not, we’ll put out what we have and then update it later. But we’ll definitely have it to you by Friday. On the plus side, however, it looks like we may be able to have Dark Tides out at the same time.

When will the PDFs become available to everyone?

I’ll release each PDF to the public one week after pre-order customers get it.

Can I still get in on the pre-order?

No. I have a small number of people who had contacted me before the end of the pre-order with very specific sets of circumstances, and I am working to accommodate those individuals. But if I do not hold to a hard end of the pre-order, then we will almost certainly delay fulfillment further, which in turn delays retail release. We don’t have the logistical ability to run pre-orders right up until release.

When/how is retail release?

That’s actually not my department (surprisingly) but I know that we are working quickly to line up distributors to be ready for retail. We can’t and won’t give a specific retail date, because we have guaranteed that pre-order customers will get theirs first, with the first retail wave following shortly thereafter. We can’t give a firm date because there are many factors that can affect the timing pre-order fulfillment – if that gets delayed, so does retail. I can tell you only that we’re aiming for October, and that the first three products in stores at that time will be the Core Rules, Starter Set, and Dark Tides.

Where is the video from the Gen Con seminar?

EDIT: It’s up!

I have a question that isn’t one of these and you haven’t answered me yet!

If there is something else you have asked me (or if you are one of those people I’m working with), I will get to you soon. As you can see, my inbox has grown a bit, so it will take me time to get it back down. Thank you for your patience!

-Eric for Ulisses North America

57 thoughts on “Wrath & Glory Post Gen Con FAQ”

  1. Lagarto says:

    Brilliant, already there are desire!!!
    Thank you for your effort in being kept informed!!!!

    Un saludo!!!!

  2. Henri says:

    From the sound of it, there is a soft commitment to definitely release the PDFs to everyone on-or-before 17 August (the Friday after this coming Friday – which is supposedly the latest date by which the pre-order guys have theirs).

    …the pact is sealed… 😉

    1. Eric Simon says:

      Yep, that should be correct. 🙂

    2. Timothy o Schmidt says:

      So they said aiming for October, but have not heard a thing. What is the Deal Ulisses…no communication is a bad way to do Business, with people have paided 100’s of dollars for the product and have not seen anything but a pdf?

  3. Ulises Gomez says:

    Thanks for all the hard work! Love the artwork. Me and my group are looking forward to playing the game.

  4. Mack says:

    Thanks again for all your hard work Eric. Can’t wait to get my hands on this great book you guys have put together 🙂

  5. Kenneth says:

    All the time you put in is much appreciated! I’m sure many a toast will be raised to you once this book launches.

  6. Hugh S. Filth says:

    Great read, and love that we’re getting our stuff this week.
    Can’t wait to dig in!

  7. Shane says:

    Ok, that are very good news regarding the pdf! Nonetheless, please make haste! I cannot stand this for much longer 🙂

    regards

  8. if we purchased a physical copy at gen con will we be getting a free/cheaper version of the pdf?

    1. Eric Simon says:

      We don’t currently have a system for that, I’m afraid. Currently I would have to individually all those requests, and I just can’t do that. We’re looking into possible options.

  9. Neal Dalton says:

    It’s hard not to check my email every few minutes to see if the PDF of the core rules has gone out. Thank you for working so hard to move this process along.

  10. Jon Stachon says:

    Picked up the book at Gencon and love it. I wish I was told, though that there was a starter set coming out as I would have purchased that also. Keep up the good work and love the D6 system!

    1. Eric Simon says:

      The Starter Set wasn’t there at Gen Con, so you didn’t miss anything. It should be in stores by October.

  11. Shane says:

    Ok,
    I know, I know, tomorrow is Friday – but is there any chance the link is going out today? Pleaaaase…. 🙂

    cheers

    1. Nate says:

      I need it to come out I literally can’t sleep I keep checking my email I may have a problem.

      1. Nate says:

        Not trying to complain or anything just super in anticipation.

  12. Peter says:

    Did any pre order PDF’s arrive yet?

    1. Eric Simon says:

      Yes they did. If you did not get yours, please contact us directly.

      1. Racerx says:

        Stupid question (I’m late to to the game) but it sounds like next Friday I can purchase a PDF version of the game. That correct ? Then in Oct I may be able to buy my hard copy? Thanks!!

        1. Eric Simon says:

          That’s correct!

          1. Racerx says:

            You rock thanks!!

        2. Peter says:

          Yea, me too, another week then..,

  13. Neal Dalton says:

    Is Blessings Unheralding part of the preorder? If so, is the PDF also part of that?

    1. Eric Simon says:

      Yes. If you haven’t gotten yours, feel free to contact us directly.

      1. Neal Dalton says:

        Thank you for your speedy response.

        How do I contact you directly? I’ve looked all over the site and can’t find an email or contact us button.

        I had the player pre-order package. I got the bonus content with the PDFs of the Ogryn and Ratlings, as well as the campaign cards and bonus cards. But that was all that was there.

        1. Eric Simon says:

          Johan and Neal – Check the notifications section of your DriveThruRPG account tab. Because those things were not sent separately. If you got one, you should have gotten the other.

          If you need to contact us, it’s feedback at ulissesnorthamerica dot com

  14. Johan Åberg says:

    Hey, I ordered the All In Bundle, and as of right now, I haven’t gotten any of the “extra content” in PDF-Form. Is all that stuff available at a later date or is something wrong?

    Cheers, Johan

  15. H M Hakl says:

    A question regarding the public release of the core rules PDF: can you give an indication at what time it’ll be unlocked on Friday? (suggestion: 00:01 GMT <=== my preferred time)

    1. Eric Simon says:

      I don’t have it planned yet. Except that it will be Thursday. 🙂

      1. H M Hakl says:

        I stand corrected – I didn’t know it, but my preferred time is Thursday! 😀

  16. David Woolley says:

    Hi,

    Is the rulebook from gencon the full 400+ page rulebook?

    Kind regards,

    David

    1. Eric Simon says:

      Yes, it is!

  17. James says:

    So this Thursday or next Thursday? Can’t wait to get this.

    1. Eric Simon says:

      Tomorrow 🙂

  18. Mance Haines says:

    Hi Eric,

    I can’t seem to find your contact information on the website.
    Is there a direct email I could reach you at?

    Thank you.

    1. Eric Simon says:

      feedback (at) ulissesnorthamerica dot com

  19. H M Hakl says:

    So is there a magical time you can announce? Maybe a website with a countdown clock? ^_^

  20. Ryan Lasater says:

    I picked up a physical copy at Gen Con, and while I can tell there is a great game in there, I’m fighting the layout constantly. What should be blocked-out sidebars are in-column, disrupting text. New sections start mid page. There are no headers and footers to see what chapter your’ve flipped to. There is no index. Black text on a grey background throughout. This book, as a physical artifact, is thus very difficult to use.

    Is the PDF at least properly hyperlinked from the ToC?
    Is there any chance at getting some kind of index published?
    Is there any way to provide GenCon purchasers with a PDF free, or at discount?

    1. Eric Simon says:

      The PDF has bookmarks, which we consistently use instead of hyperlinked ToC. The book just has the 1-page index, and we’re unlikely to do more than that any time soon. (And of course the PDF is searchable.) I’m afraid we don’t have a way to get free or discounted PDFs to individuals who picked up a physical copy – I would have to personally verify every single one myself, and I just can’t do that easily.

  21. Lagarto says:

    Hello!!!!
    Gentleman Eric asks one.
    When (More or less) the articles will be available of ” everything in one ” as for example the letters?

    Thousand Thanks!!!!

    Sorry for my English evil, I am from Spain. My English is poor 🙂

    1. Eric Simon says:

      I’m not sure what you mean by “the letters.” Which product did you want to know about?

      1. Lagarto says:

        Sorry.
        The card wrath and perils of the warp.

        Tk

        1. Eric Simon says:

          Pre-order customers should have those PDFs now. For everyone else, you’ll have to wait for the physical version later this year. I am not sure of the retail release order, but it should be November or December for the card decks.

  22. pmkrysinski says:

    I pre-ordered, but have not received my PDFs yet.

    1. Eric Simon says:

      I have responded to you by email. Please check there.

  23. Matthew Savage says:

    Any eta on the shipping of physical copies. Just wondering as the new school year starts and want run a game for the college game club but want the book so I don’t have to pass my phone around the table.

    1. Eric Simon says:

      No updates yet. We’ll send out another email to pre-order customers when we know more.

  24. Greg Sampson says:

    Thanks for the early PDF release! getting all the prep work starting on the starter campaign. Did I miss an update to when the preorder boxes are going to be shipped, is it looking like September?

  25. Max Beaumont says:

    Hi, Any update on the shipping of Physical copies?

  26. David Vershaw II says:

    That is my question also. Any update on shipping pre-orders?

    1. Brian Jones says:

      I’d also love an update on this. The digital copies have been great, but I’m eager for the physical books!

  27. Jonathan says:

    Any update on physical fulfillment? Are things still on schedule for shipment this month or have there been delays in printing or design?

    1. Eric Simon says:

      I’m trying to get a definitive statement so that I can share with customers, but there were production delays on some of the non-book items. I hope to have that information today in an email today or tomorrow.

      -Eric for Ulisses North America

      1. Brian Jones says:

        Were you able to get any update on the printed version Eric?

  28. Jeramy says:

    Hey Eric I got the All-in Bundle and was wondering when we where getting physical copies? I have been anticipating this game the most and I cant wait to introduce my party to it. Thank you so much for your dedication to the customer base and the swift replies you and Ulisses are great.

  29. David Vershaw says:

    I think Esen should be over. So I would guess shipping should be starting. We were supposed to get an update last week and did not. You may want to take look at your vendors who produce things like dice and boxes. You have seemed to have problems with the Torg Kickstarter and now this pre-order

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